Misri Technologies Privacy Policy

Effective Date: April 25, 2026

Table of Contents

1. Information We Collect

2. Mobile Messaging Terms and Consent

3. How We Use Information

4. Information Sharing and Disclosure

5. Data Security

6. Cookies and Tracking

7. Data Retention

8. Your Rights

9. Children's Privacy

10. International Data Transfers

11. Changes to This Privacy Policy

12. Refunds and Billing Disputes

13. Contact Information

This Privacy Policy applies to https://misri.tech (“Website”), operated by Misri Technologies, a provider of AI-powered customer communication, appointment scheduling, conversational support, and business automation services.

At Misri Technologies, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our services, or engage with us in other ways.

1. Information We Collect

We collect several types of information, including:

• Personal Identification Information — Name, email address, phone number, and similar contact details

• Technical Information — IP address, browser type, operating system, and browsing behavior

• Usage Data — Information regarding interaction with the Website, including pages visited and features used

• Transaction Information — Payment details and transaction-related information associated with purchases or financial activities

2. Mobile Messaging Terms and Consent

When you provide your mobile number to Misri Technologies, you expressly consent to receive text messages, including business communication and customer support messages. We may maintain records of messaging consent and communication preferences for compliance, verification, security, and carrier regulatory purposes. Message types may include:

• Account notifications and alerts

• Transaction confirmations

• Service updates and maintenance notifications

• Customer support communications

SMS Consent & Opt-In

Users may opt in to receive SMS communications through website forms, scheduling forms, consultation requests, support inquiries, or direct interactions requesting services or information. Users provide explicit consent through visible opt-in mechanisms before submitting their information. Consent records may be retained for compliance, security, dispute resolution, and regulatory verification purposes. Users may revoke their consent to receive SMS communications at any time by following the opt-out instructions provided in the messages. Users are responsible for ensuring that the contact information provided is accurate and belongs to them or is otherwise authorized for communication purposes. Misri Technologies sends only transactional and service-related messages. These include appointment confirmations, account security alerts, service updates, support responses, and requested information. We do not send marketing or promotional text messages. You will never receive offers, newsletters, or sales pitches via SMS from us.

Mobile Messaging Details

• Message frequency varies based on your interactions, appointments, and support requests. You may receive up to 5 messages per month. For example, appointment reminders typically generate 2-3 messages per appointment.

• Message and data rates may apply as determined by your wireless carrier

• Text STOP to unsubscribe from messages at any time

• Text HELP for customer support information

• Consent to receive messages is not a condition of purchase

• Opt-out and help instructions (including ‘Text STOP to unsubscribe’ and ‘Text HELP for support’) are also displayed on the web form where you provide your mobile number prior to opt-in. When you text HELP, you will receive a message with instructions on how to contact our support team and a reminder of our privacy practices.

Phone Number Protection

• We do not sell phone numbers to third parties

• Phone numbers are shared only with authorized service providers necessary for message delivery and operational functionality

• Phone numbers are encrypted within our systems

• Phone numbers may be deleted or anonymized upon account termination or opt-out request, subject to legal, compliance, security, and operational retention requirements

Message Content and Delivery

• Message content may be encrypted during transmission

• Message logs may be retained for compliance, quality assurance, and operational purposes

• Wireless carriers are not liable for delayed or undelivered messages

• Message delivery may be affected by carrier network availability and external technical factors beyond our control

• Messaging services may be modified, interrupted, suspended, or discontinued at any time without prior notice

• Messaging services are provided on a commercially reasonable basis and may depend on third-party carrier availability and network performance.

• Delivery timing and message availability may vary based on carrier policies, network conditions, geographic location, and technical limitations beyond our control.

• We do not guarantee that messages will be delivered or received in a timely manner, as delivery depends on carrier networks and external factors beyond our control.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To verify accounts, prevent fraud, maintain platform security, and support operational integrity.

• To provide and maintain our services

• To improve user experience and website functionality

• To process transactions and fulfill orders

• To communicate with you regarding updates, support communications, requested services, or other relevant business information

• To comply with legal obligations

• To deliver authorized text messages and communications based on your consent and preferences

• To maintain service reliability, account integrity, fraud prevention, and operational security.

4. Information Sharing and Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party except for messaging delivery or as required by law.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We may use third-party vendors, platforms, and service providers to support website hosting, analytics, customer communication, payment processing, messaging delivery, and operational functionality. These providers are authorized to access information only as necessary to perform services on our behalf and are contractually obligated to protect such information. We do not authorize third parties to use personal information for their independent marketing purposes.

We may disclose information:

• To law enforcement when required by law

• To third parties only with your explicit consent

Legal Obligations: We may disclose your information when required by law in response to subpoenas, court orders, or legal processes.

Payment Processing Disclosure: To process your transactions, we share necessary personal data (name, transaction amount, billing address, and payment method identifier) with our payment partners Stripe and Wise (TransferWise). These partners act as independent data controllers or subprocessors per their own privacy policies. We do not store full payment card or bank account details on our servers. If we engage additional subprocessors for payment or messaging delivery, we will update this policy and notify users as required by applicable law

5. Data Security

We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data from unauthorized access, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure or warrant the security of any information you transmit to us. While we implement commercially reasonable safeguards designed to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their devices, accounts, and communication access credentials.

Specific Security Measures for Mobile Messaging

• Encryption of phone numbers and message content

• Secure data storage and protection systems

• Regular security audits and monitoring procedures

• Access controls and authentication protocols

• Employee cybersecurity and compliance training

• Incident response and risk management procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyze user behavior. You may choose to disable cookies in your browser settings, but doing so may affect certain functionalities of our site. We may use analytics and tracking technologies provided by trusted third-party service providers to better understand website usage and improve user experience.

7. Data Retention

Text message content and opt-in records are retained for 2 years from the date of the last message, or longer if required by law or to resolve disputes. After that period, phone numbers are anonymized unless you have an active account with us. Messaging consent records and communication preferences may be retained separately for compliance and regulatory purposes. For each SMS opt-in, we retain a timestamp, the source of consent (e.g., web form), the IP address at the time of opt-in, and the exact consent language presented.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access, correct, or delete your personal information

• The right to object to or restrict the processing of your data

• The right to withdraw consent for data processing where consent is the legal basis

Specific Mobile Messaging Rights

• Right to opt out of messages by texting STOP at any time

• Right to request deletion of your phone number

• Right to modify messaging preferences

• Right to request messaging history information

• You may also revoke SMS consent by emailing [email protected] with the subject line “SMS OPT OUT” and the phone number you wish to remove.

9. Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

10. International Data Transfers

Your information may be processed in the United States (where our primary servers are located) and other jurisdictions where our messaging, analytics, or payment providers operate. For users in the European Economic Area, UK, or Switzerland, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate data protection. By using our Services, you consent to such transfers, storage, and processing of information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If material changes are made affecting mobile messaging services, users may be notified through:

• Email notification

• Text message (if opted in)

• Website notice

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Refunds and Billing Disputes

Because our services include digital delivery (software, automation, AI responses, scheduling tools) and professional support, all sales are final unless otherwise required by applicable consumer protection laws. By using a payment method via Stripe or Wise, you authorize us to charge the agreed amount. Chargebacks initiated without first contacting [email protected] may result in service suspension and will be contested via Stripe’s dispute resolution process.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our mobile messaging services, please contact us at:

Name: Misri Technologies

Address: 30 N Gould St Ste R

Sheridan, WY 82801

United States

Email: [email protected]

Phone: 307-314-1230

Website: https://misri.tech